JOB POSTED DATE: 5th June'13
COMPANY NAME: Allscripts
COMPANY NAME: Allscripts
COMPANY-PROFILE:
Physicians' offices, hospitals and post-acute care organizations strive toward
providing the best patient care. We are a trusted partner at every turn.
The solutions, services and community that Allscripts offers can help you
achieve clinical and financial goals.
Our mission is to be the most trusted
provider of innovative solutions that empower all stakeholders across the
healthcare continuum to deliver world-class outcomes. Allscripts Open
architecture connects both clinical and financial data across every setting:
from the provider to the hospital to post-acute settings and even the patient's
home. Our Open platform enables innovation and collaboration with other
vendors, partners and our clients to improve care delivery, further engage
patients and lower costs.JOB FIELD: IT/Software Industry
JOB ROLE/PROFILE: Intern- Support Consultant Associate
JOB ID: 103615104
OFFERED SALARY: Best in Industry
JOB-LOCATION: Pune
LAST DATE: ASAP
REQUIRED QUALIFICATION: B.E/B.Tech/MCA
EXPERIENCE REQUIRED: Freshers
CANDIDATE PROFILE:
- The candidate should be
B.E/B.Tech (Comp Sc or IT) or MCA or equivalent graduate fresher
from a recognized university.
- Should possess good
communication skills and verbal ability.
JOB DESCRIPTION:
- The Intern handle incoming
customer calls and cases for Allscripts Sunrise Application.
- Provides client assistance
promptly and accurately to ensure client satisfaction by using proper
departmental procedures for call control, problem resolution, reporting
and escalation.
- Troubleshooting at customer
site if necessary.
- Supplement implementation team
efforts as needed.
- Use product specific diagnostic
tools and techniques to resolve customer issues.
- Dial into customer sites to
collect and analyze data in the appropriate format as a means to
troubleshooting issues
- Replicate issues, document
results and present issue resolution to customers.
- Work with Product Development
Teams to troubleshoot software.
APPLY-MODE: Online
HOW TO APPLY:
Interested and eligible candidates apply these positions in online as soon as possible(before the link expires).
To Apply : Click here
WEBSITE DETAILS OF THE COMPANY: http://www.allscripts.com
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