Ericsson hiring "Services Engineer" for BE/B.Tech/Other graduates, Bangalore- Feb'13

JOB POSTED DATE: 28th Feb'13

COMPANY NAME: Ericsson

COMPANY-PROFILE:    

Ericsson is one of the Sweden's largest companies, is a provider of telecommunication and related services, covering a range of technologies, data communication systems, and including especially mobile networks.

Ericsson is currently the world's largest mobile telecommunications equipment vendor with a market share of 35%. directly and through subsidiaries, Ericsson also has major role in mobile devices and cable TV and IPTV systems.Ericsson was also the inventor of Bluetooth.Since the mid-1990's, Ericsson's extensive presence in Stockholm has helped transform the city into one of the Europe's hubs of Information Technology(IT) research.

JOB FIELD : IT/Software

JOB ROLE/PROFILE: Services Engineer

JOB ID: 00076447
 
OFFERED SALARY: Best in Industry

JOB LOCATION: Bangalore

LAST DATE: 28 March 2013

REQUIRED QUALIFICATION: BE/B.Tech/Others

EXPERIENCE REQUIRED: 1-3 Years
 

CANDIDATE PROFILE:

• The candidate should have completed B.E/B.Tech or equivalent degree from any recognized university.
• Should have excellent Communication Skills.
• Should possess 1-3 years of experience in Desktop/Laptop Support.
• RHCE Certified Preferred.

JOB DESCRIPTION:

• Responsible for handling all tickets for all Incidents/Service Requests reported. 
• Take responsibility that SLA/KPI objectives are being meet according to defined levels.
• Communicate with sub-contractors/partners/customers as well as with various internal units and stakeholders.
• Analyze, isolate and solve less complex fault issues as well as contribute them to corrective actions. 
• More complex issues after preliminary recognition send to Front Office / Back Office engineers.
• Coordinating of activities with Field Organizations to solve customer problem. If necessary escalate TT to Back Office Engineers.

APPLY-MODE: Online

HOW TO APPLY:
          

Interested and eligible candidates apply this position through online on or before 

28th  March 2013.

To Apply: Click here

WEBSITE DETAILS OF THE COMPANY: http://www.ericsson.com