POSTED DATE: 12th July'13
COMPANY NAME: Thomson Reuters
COMPANY PROFILE:
Thomson Reuters is the world’s leading source of
intelligent information for businesses and professionals.We combine industry
expertise with innovative technology to deliver critical information to leading
decision makers in the financial, legal, tax and accounting, healthcare,
science and media markets, powered by the world’s most trusted news
organization.Thomson Reuters shares are listed on the Toronto Stock Exchange
(TSX: TRI) and the New York Stock Exchange.
FIELD OF WORKING: IT/Software
Industry
JOB ROLE:
Associate System
Engineer
JOB REQ ID: JREQ004727
JOB REQ ID: JREQ004727
SALARY OFFERED: Best in Industry
JOB LOCATION: Bangalore
LAST DATE: ASAP
REQUIRED QUALIFICATION: BE/B.Tech/MCA/M.Sc
EXPERIENCE REQUIRED: 1-1.5 Years
CANDIDATE PROFILE:
- Candidates should be from
BE/B.Tech/MCA/M.Sc. Computer Science from any recognized
university
- Good communication Skills (
email and phone)
- Must have interest on Server
and storage field.
- Good understanding or basic
working knowledge servers and storage devices.
- Good Troubleshooting and
problem identification skills.
- ITIL Certification is
preferred
- Candidates with previous
experience in monitoring profile is preferred
- Shift work. (24*7*365) (This is
100% incident monitoring and management role)
JOB DESCRIPTION:
- Eye on glass monitoring,
raising tickets for each monitoring
- Managing multiple monitoring
screens
- Performing the backup activity
for servers
- Access provisioning request to
engineers. Timely response to e-mails and requests
- Customer service: take
ownership and manage all support cases via emails/ticketing systems
- Provide regular updates to end
users/requester and close of their queries within agreed timescales.
- Problem escalation to the
second level team and follow the defined process.
- Attend team meeting and conf
call and identify and highlight any issue with process.
- Must be a team player
- Working with second level team
during major outages.
APPLY MODE: Online
HOW TO APPLY:
Interested and eligible candidates can
apply this position through online as soon as possible(Before the link
expires).
TO APPLY: Click here
TO APPLY: Click here
No comments:
Post a Comment