Tech Mahindra Walk In Drive for Graduate Freshers, Hyderabad - On 18th & 19th Jan'16

JOB POSTED DATE: 16th Jan'16

COMPANY NAME: Tech Mahindra

Tech Mahindra Job Openings in Hyderabad for freshers as Service desk Professionals position. Any Graduates can eligible for this drive.Interested and eligible candidates can directly walkin to below mentioned address.

JOB ROLE/PROFILE:  Service desk Professionals 

• Candidate should possess Any degree in Computer Science or related technical field or equivalent 
• Respond quickly to all queries and incidents.
• Manage incidents, including via telephone, Chat & email.
• Documentation, recording & updating incident details in CRM tool.
• Communication, alerting technical staff via assignments and escalating to Resolver group
• Support & Classification, making an initial assessment into the nature of the incident, assessing the 
• severity, impact and risk. Answering queries and resolution of straight forward incidents
• Escalation of unresolved cases to next level application specialist teams.
• Monitoring & Tracking, reviewing the progress of an incident and keeping the customer informed.

OFFERED SALARY: As Per Industry

JOB LOCATION: Hyderabad 

VENUE LOCATION: Hyderabad 

VENUE DATE: 18th & 19th Jan 2016

TIME: 11:00 AM 

REQUIRED QUALIFICATION: Any Graduates

EXPERIENCE REQUIRED: Freshers / Experience

APPLY-MODE: Walk-in

INTERVIEW DATE: 18th & 19th Jan 2016

VENUE LOCATION : Hyderabad

Tech Mahindra Ltd
Tower 2 -3rd floor RMG Block .
Plot Nos. 23 to 34 Hitec City, Madhapur,Hyderabad
R.R District,AP, India.Hyderabad,
Andhra Pradesh,India 500018.